Terms of Service

Last Updated: September 10, 2026

PLEASE READ THESE TERMS OF SERVICE ("TERMS") CAREFULLY BEFORE USING THIS SERVICE. BY USING THE SERVICE OR CLICKING "AGREE" YOU ARE AGREEING TO BE BOUND BY THESE TERMS. IF YOU ARE AGREEING TO THESE TERMS ON BEHALF OF OR FOR THE BENEFIT OF YOUR EMPLOYER OR A THIRD PARTY, THEN YOU REPRESENT AND WARRANT THAT YOU HAVE THE NECESSARY AUTHORITY TO AGREE TO THESE TERMS ON THEIR BEHALF.

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These Terms are between Weave Grid, Inc. (Company), and the user agreeing to these Terms (End User).

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1. The Service

a. These Terms provide the End User information about, and/or access to and usage of, (i) an Internet-based software service, and (ii) any mobile application made available by Company through the Apple App Store, Google Play Store, or other authorized distribution platforms (such Internet-based software service or mobile application may be named or titled "evPulse" or "WeaveGrid"), including, without limitation, their features, functions, user interface, and underlying software, which enable sharing Device charging-related information and modifying Device (as defined below) charging behavior (Service). Modifying Device charging behavior means that the charging or discharging schedule of a Device will be customized based on a variety of factors including but not limited to End User's preferences, a Device's state of charge, utility rates, and the status of the power grid. End User can override the Service's modified charging behavior. These Terms apply to End Users accessing or using WeaveGrid directly, or as part of an electric utility program or a program run directly by WeaveGrid (collectively, "Programs"). Your use of the Service is also governed by Company's Privacy Policy. "Device" is defined as devices connected to the Service, including, without limitation, connected devices, electric vehicles, electric vehicle supply equipment ("EVSE"), solar inverters, solar panels, batteries, water heaters, and connected thermostats.

b. The Service is accessible via (a) a web application available at charge.weavegrid.com, and (b) a mobile application ("Mobile Application") available for download through the Apple App Store and/or Google Play Store (each, an "App Store Platform").

c. Mobile Application License. Subject to these Terms, Company grants End User a limited, non-exclusive, non-transferable, revocable license to download, install, and use the Mobile Application on a compatible mobile device owned or controlled by End User, solely for End User's personal, non-commercial use in connection with the Service. This license does not include the right to sublicense, sell, resell, transfer, assign, distribute, or otherwise exploit the Mobile Application.

d. App Store Platform Terms. End User's use of the Mobile Application is also subject to the terms and conditions of the applicable App Store Platform through which End User downloaded the Mobile Application (e.g., Apple Media Services Terms and Conditions or Google Play Terms of Service). In the event of any conflict between these Terms and the App Store Platform terms, these Terms shall govern to the extent permitted by applicable law. End User must comply with any applicable third-party terms of agreement when using the Service, including but not limited to End User's wireless data service agreement with their mobile carrier.

e. Platform Acknowledgment. End User acknowledges and agrees that:

These Terms are between End User and Company only, and not with Apple Inc. ("Apple") or Google LLC ("Google") or any other App Store Platform operator;
Apple, Google, and other App Store Platform operators are not responsible for the Mobile Application or its content, and have no obligation whatsoever to furnish any maintenance or support services with respect to the Mobile Application;
Apple, Google, and other App Store Platform operators are not responsible for addressing any claims by End User or any third party relating to the Mobile Application or End User's possession and/or use of the Mobile Application, including but not limited to: (i) product liability claims; (ii) any claim that the Mobile Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation;
In the event of any third-party claim that the Mobile Application or End User's possession and use of the Mobile Application infringes a third party's intellectual property rights, Company (not Apple, Google, or any App Store Platform operator) will be solely responsible for the investigation, defense, settlement, and discharge of any such claim; and
Apple and Apple's subsidiaries are third-party beneficiaries of these Terms with respect to the Mobile Application, and upon End User's acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against End User as a third-party beneficiary thereof.

f. Device and System Requirements. End User is responsible for obtaining and maintaining any equipment, devices, and internet or wireless connections necessary to access and use the Service. Company does not guarantee that the Service will be available on all mobile devices or operating systems, or that the Mobile Application will be compatible with any particular device.

g. Updates. Company may from time to time develop and release updates, upgrades, or new versions of the Mobile Application. End User agrees that Company may automatically update the Mobile Application on End User's device, and these Terms will apply to all such updates. End User may also be required to install updates through the applicable App Store Platform to continue using the Mobile Application.

2. Use of Service

a. End User Owned Data. All data provided by End User, the Device or through the Service remains the property of End User, as between Company and End User (End User Data), which may include but not be limited to Device charging data such as the amount of electricity used to charge your Device for each charging session, the time and date of each charging session, the location of your Device and the GPS location/coordinates of each event, battery state at time of charge, type of charge, charge event voltage, and odometer. If data is provided to Company directly by the Device, there may be separate terms related to ownership of such data between End User and the Device provider, and/or between Company and the Device provider. Please review those terms between End User and the Device provider and/or contact your Device provider if you have any questions related to such ownership. Company's rights in, and obligations with respect to, data relating to a utility program in which End User participates are governed solely by Company's agreement with that utility or the applicable Device provider. These Terms grant Company no right in such data with third parties, for (a) the purpose of providing and/or further improving the Service, (b) research, or (c) legitimate business purposes.

b. Device Manufacturer Specific Consents:

TESLA: For End Users with Tesla EVs, you specifically agree that by enrolling in WeaveGrid, you consent to the processing of your Personal Data by Company in the context of the Company's application titled: WeaveGrid (or the Service). Company is the data controller responsible for the processing of your Personal Data (where "Personal Data" means any information relating, directly or indirectly, to an identified or identifiable natural person) in the context of the Service.

By enrolling in WeaveGrid you also acknowledge receipt of the Tesla Customer Privacy Notice available at https://www.tesla.com/legal/privacy ("Tesla Privacy Notice") and consent to processing of Personal Data by Tesla in accordance with the Tesla Privacy Notice.

The Service will allow you to benefit from advanced functionalities and will allow Company to better manage the Service. These functionalities may include remote vehicle commands (e.g., locking/unlocking doors, opening trunk, enable remote start if correct password is provided, open/close roof, honking horn, flashing lights, climate controls, and charge limit) and remote collection of information about vehicle state (including if the car is locked or not, charge state, climate state, current location, and drive state).

You understand and agree that to benefit from the Service advanced functionalities, that Company must process some of your Personal Data, which may include vehicle identification number, speed information, odometer readings, battery use management information, battery charging history, electrical system functions, software version information, safety related data (including information regarding the vehicle's SRS systems, brakes, security, e-brake), data about any issues that could materially impair operation of your vehicle; data about any safety critical issues; data about software and firmware update, vehicle and drive state data (including the road segment data and current location) and other data to assist in identifying and analyzing the performance of the vehicle.

Company may only use this information as described in these Terms and in particular to (a) provide you with the Services and the above functionalities, (b) issue certain vehicle commands or collect information about certain aspects of a vehicle's state, (c) advise you on important safety-related information, (d) collect information about your vehicle's performance and provide services related to your vehicle, (e) collect information about the use of the vehicle in order to better manage vehicles participating in the Services, (f) provide services to vehicle's passengers where applicable, and (g) further improve the Services.

Company maintains administrative, technical, and physical safeguards designed to protect Personal Data against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. Company will only retain your Personal Data for as long as necessary to provide you with the Service, except as otherwise authorized by you under these Terms, or required or authorized by applicable law. Subject to applicable law, you may have the right to request access to and receive information about your Personal Data, update and correct inaccuracies in your Personal Data, and have the information deleted, as appropriate. These rights may be limited in some circumstances by local law requirements. You also have the right to withdraw your consent at any time without cost and to access your consent declaration at any time. To exercise your rights or for more information about the Service, contact the Company at support@weavegrid.com.

TOYOTA: For End Users with Toyota EVs, you specifically agree that by enrolling in WeaveGrid, you direct Toyota to share data from your vehicle charging sessions with Company and your local utility company. Vehicle charging data includes the amount of electricity used to charge your vehicle for each charging session, the time and date of each charging session, the location of each event, battery state at time of charge, type of charge, charge event voltage, and odometer. This data is used to calculate rates and provide charging services, and is handled in accordance with the Company Privacy Policy.

FCA/STELLANTIS: For End Users with FCA EVs, you agree to allow FCA US LLC and/or its affiliates to provide "Vehicle Data" to Weave Grid Inc., (owner and operator of WeaveGrid), your electric utility, and other third parties who are engaged by Company or its representatives in order to deliver EV charging services which may include sharing information with you about your EV charging behavior or modifying my EV charging behavior that you have requested. "Vehicle Data" includes your EV VIN number, make, model, year, your EV GPS location, your EV charging information including charge events, park events and battery capacity information, and other related information about your EV, and may be used to provide the Services you have requested, to further improve the Services, and other legitimate business purposes. Vehicle Data may be collected and retained by Company until you request deletion, which can be initiated by emailing support@weavegrid.com.

CHARGEPOINT: For End Users using Chargepoint Charging Stations, you agree that as a condition to your participation in WeaveGrid, you are required to authorize ChargePoint, Inc., to release usage information (the "Usage Information") to your electric utility ("Offeror"), and Company, the third party manager of the Offeror's EV program (the "Program"), generated by your ChargePoint charging station and to assist Offeror with certain energy management tasks that you have authorized Offeror and Company to perform in connection with WeaveGrid. You understand that the release of such information may include a release to Offeror and Company of certain personally identifiable information about you, including, but not limited to, your EV GPS location (the "PII"). You also understand and agree that ChargePoint is not responsible for, nor has any authority with respect to, Offeror's privacy practices or how Offeror may use any information about you. In consideration for being allowed to participate in the Program, you hereby authorize ChargePoint to release the Usage Information and the PII to assist Offeror and Company with performing the energy management tasks where applicable, and hereby forever release and disclaim, on behalf of yourself, your heirs and assigns, ChargePoint from any and all claims you may have against it, its employees, officers and directors, arising out of or in connection with such release. You understand and agree that the Program is being offered solely by the Offeror and not by ChargePoint. You hereby agree that ChargePoint shall have no liability whatsoever from Offeror's failure to deliver any of the benefits offered by Offeror in connection with the Program, and hereby forever release and disclaim, on behalf of your, your heirs and assigns, ChargePoint from any and all claims you may have against it, its employees, officers and directors arising out of or in connection with Offeror's failure to deliver such benefits.

c. End User Responsibilities. End User: (i) must keep its passwords secure and confidential and use industry-standard password management practices; (ii) is solely responsible for End User Data and all activity in its account in the Service; (iii) must use commercially reasonable efforts to prevent unauthorized access to its account, and notify Company promptly of any such unauthorized access; (iv) may use the Service only in accordance with the Service's user guide and applicable law; (v) agrees that End User is at least 18 years old; and (vi) as applicable, owns or leases a supported electric vehicle (EV), EVSE, battery, solar inverters, solar panels, or thermostat.

d. Third Party Service. The Service interoperates with third party services including EV/EV manufacturer/EVSE/solar/battery/thermostat providers (Third Party Service), and it depends on continuing availability of and access to Third Party Service, which may include application programming interfaces and hardware, for full functionality of the Service. One Third Party Service is an SMS provider, and End User agrees to the SMS terms and conditions set forth below.

e. Availability of Service. Company offers the Service for use only within the United States and makes no representations that the Service may be accessed or utilized outside the United States. If an End User accesses the Services from outside the United States, End Users do so at their own risk and are responsible for compliance with any applicable laws.

3. Disclaimers

a. THE SERVICE, INCLUDING BOTH THE WEB APPLICATION AND MOBILE APPLICATION, IS PROVIDED 'AS IS' WITHOUT WARRANTY. COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, AND FITNESS FOR A PARTICULAR PURPOSE. WHILE COMPANY TAKES REASONABLE PHYSICAL, TECHNICAL, AND ADMINISTRATIVE MEASURES TO SECURE THE SERVICE, COMPANY DOES NOT GUARANTEE THAT THE SERVICE CANNOT BE COMPROMISED OR THAT YOUR DATA WILL BE SECURE. END USER UNDERSTANDS THAT THE SERVICE MAY NOT BE ERROR FREE, THE USE MAY BE INTERRUPTED, AND THAT COMPANY IS NOT RESPONSIBLE OR LIABLE FOR ANY THIRD PARTY SERVICE ISSUES. END USER AGREES AND ACKNOWLEDGES THAT COMPANY DOES NOT GUARANTEE, AND COMPANY EXPRESSLY DISCLAIMS ANY RESPONSIBILITY OR LIABILITY WITH RESPECT TO, ANY ENERGY COST SAVINGS OR OTHER BENEFITS ARISING FROM THE SERVICE. END USER UNDERSTANDS AND AGREES THAT COMPANY HAS NO RESPONSIBILITY OR LIABILITY FOR END USER'S LOCAL UTILITY'S HANDLING OF END USER DATA.

b. Consumer Law Notice. SOME STATES MAY NOT ALLOW SUCH DISCLAIMERS, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO END USER.

c. App Store Platform Disclaimer. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APP STORE PLATFORM OPERATORS (INCLUDING APPLE AND GOOGLE) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE MOBILE APPLICATION, AND ANY CLAIM RELATED TO THE MOBILE APPLICATION MUST BE BROUGHT AGAINST COMPANY, NOT THE APP STORE PLATFORM OPERATOR.

4. Mutual Confidentiality

a. Definition of Confidential Information. Confidential Information means all non-public information disclosed by a party (Discloser) to the other party (Recipient), whether orally, visually, or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure (Confidential Information). Company's Confidential Information includes, without limitation, the Service and pricing information. End User's Confidential Information includes, without limitation, the End User Data.

b. Protection of Confidential Information. The Recipient must use the same degree of care that it uses to protect the confidentiality of its own confidential information of like kind (but not less than reasonable care) to: (i) not use any Confidential Information of Discloser for any purpose outside the scope of these Terms; and (ii) limit access to Confidential Information of Discloser to those of its employees, directors, investors and potential investors, partners, and contractors who need that access for purposes consistent with these terms of use and who have signed confidentiality terms of uses with Recipient containing protections not materially less protective of the Confidential Information than those in this terms of use.

c. Exclusions. Confidential Information excludes information that: (i) is or becomes generally known to the public without breach of any obligation owed to Discloser; (ii) was known to the Recipient before its disclosure by the Discloser without breach of any obligation owed to the Discloser; (iii) is received from a third party without breach of any obligation owed to Discloser; or (iv) is independently developed by the Recipient without use of or access to the Confidential Information. The Recipient may disclose Confidential Information to the extent required by law or court order, but will provide Discloser with advance notice to seek a protective order, unless such notice is prohibited.

d. Data Security Measures.

i. Security Measures. Company: implements and maintains reasonable security measures appropriate to the nature of the End User Data including, without limitation, technical, physical, administrative, and organizational controls, designed to maintain the confidentiality, security, and integrity of the End User Data; (ii) implements and maintains industry standard systems and procedures for detecting, preventing, and responding to attacks, intrusions, or other systems failures and regularly tests, or otherwise monitors the effectiveness of the safeguards' key controls, systems, and procedures; (iii) designates an employee or employees to coordinate implementation and maintenance of its Security Measures (as defined below); and (iv) identifies reasonably foreseeable internal and external risks to the security, confidentiality, and integrity of the End User Data that could result in the unauthorized disclosure, misuse, alteration, destruction, or other compromise of such information, and assesses the sufficiency of safeguards in place to control these risks (collectively, Security Measures).

ii. Notice of Data Breach. If Company becomes aware that End User Data was accessed or disclosed in breach of this agreement, Company will so notify End User without undue delay, promptly act to mitigate the breach, and provide available information to End User regarding the nature and scope of the breach as required by applicable law(s).

5. Company Property

a. Reservation of Rights. Company and its licensors are the sole owners of the Service including all associated intellectual property rights, and they remain only with Company. End User may not remove or modify any proprietary marking or restrictive legends in the Service. Company reserves all rights that are not expressly granted in these Terms.

b. Restrictions. End User may not: (i) sell, resell, rent, or lease the Service or use it in a service-provider capacity; (ii) use the Service to store or transmit unsolicited marketing emails, libelous, or otherwise objectionable, unlawful, or tortious material, or to store or transmit infringing material in violation of third-party rights; (iii) interfere with or disrupt the integrity or performance of the Service; (iv) attempt to gain unauthorized access to the Service or its related systems or networks; (v) reverse engineer the Service except as allowed by applicable law despite this limitation; or (vi) access the Service to build a competitive service or product, or copy any feature, function, or graphic for competitive purposes.

6. Term

These Terms continue until terminated by either party for convenience at any time.

7. Liability Limit

a. Exclusion of Indirect Damages. TO THE MAXIMUM EXTENT ALLOWED BY LAW, COMPANY IS NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATED TO THESE TERMS OF USE (INCLUDING, WITHOUT LIMITATION, EV DAMAGE OF ANY KIND, COSTS OF DELAY; LOSS OF OR UNAUTHORIZED ACCESS TO, USE OR DISCLOSURE OF DATA OR INFORMATION; AND LOST PROFITS, REVENUE, OR ANTICIPATED COST SAVINGS), EVEN IF IT KNOWS OF THE POSSIBILITY OR FORESEEABILITY OF SUCH DAMAGE OR LOSS.

b. Total Limit on Liability. TO THE MAXIMUM EXTENT ALLOWED BY LAW, COMPANY'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OF USE (WHETHER IN CONTRACT, TORT, OR OTHERWISE) DOES NOT EXCEED $50. APPLE, GOOGLE, AND OTHER APP STORE PLATFORM OPERATORS SHALL HAVE NO LIABILITY WHATSOEVER ARISING FROM OR RELATING TO END USER'S USE OF THE MOBILE APPLICATION.

c. Consumer Law Notice. SOME STATES MAY NOT ALLOW THE ABOVE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO END USER. END USER MAY HAVE ADDITIONAL CONSUMER RIGHTS UNDER LOCAL LAW. END USER MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.

8. End User Indemnity

If a third party claims against Company that any part of the End User Data violates a law or infringes or violates that party's patent, copyright, or other right, End User will defend Company against that claim at End User's expense and pay all costs, damages, and attorneys' fees, provided that Company promptly notifies End User of the claim in writing, cooperates with End User in the defense, and allows End User to solely control the defense or settlement of the claim.

9. Governing Law Forum

Governing Law and Forum. These Terms are governed by the laws of the State of California (without regard to conflicts of law principles) for any dispute between the parties arising out of or relating to the subject matter of this agreement. Any suit or legal proceeding must be exclusively brought in the federal or state courts for San Francisco, California, and End User submits to this personal jurisdiction and venue. Nothing in this agreement prevents either party from seeking injunctive relief in a court of competent jurisdiction. The prevailing party in any litigation is entitled to recover its attorneys' fees and costs from the other party.

Arbitration for Claims Less than $7,000. Notwithstanding the foregoing, for any claim (excluding claims for injunctive or other equitable relief) where the total amount of the award sought is less than $7,000, the parties agree to resolve the dispute in a more cost effective manner through binding non-appearance-based arbitration. The party initiating arbitration must initiate such arbitration through the American Arbitration Association or JAMS. The ADR provider and the parties must comply with the following rules: (i) the arbitration will be conducted by telephone, online and be solely based on written submissions, the specific manner will be chosen by the party initiating the arbitration; (ii) the arbitration will not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties; and (iii) any judgment on the award rendered by the arbitrator is final and may be entered in any court of competent jurisdiction. EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL PARTY BASIS, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PARTY'S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, CLASS OR REPRESENTATIVE PROCEEDING.

10. Other Terms

a. Entire Terms of Service and Changes. These Terms constitute the entire agreement between the parties and supersede any prior or contemporaneous negotiations or agreement, whether oral or written, related to this subject matter. End User is not relying on any representation concerning this subject matter, oral or written, not included in these terms of use. No representation, promise, or inducement not included in these Terms is binding. Company reserves the right to update these Terms from time to time. Company may provide prior notice to End User before such terms take effect, but Company is not obligated to do so. End User is responsible for checking these Terms for updates. End User's continued use of the Service constitutes acceptance of updates to these Terms.

b. Enforceability and Force Majeure. If any term of these Terms is invalid or unenforceable, the other terms remain in effect. Neither party is liable for its non-performance due to events beyond its reasonable control, including but not limited to natural weather events and disasters, labor disruptions, and disruptions in the supply of utilities.

c. Money Damages Insufficient. Any breach by a party of these Terms or violation of the other party's intellectual property rights could cause irreparable injury or harm to the other party. The other party may seek a court order to stop any breach or avoid any future breach of these terms of use.

d. Feedback. If End User provides feedback or suggestions about the Service, then Company (and those it allows to use its technology) may use such information without obligation to End User.

e. Survival of Terms. All provisions of this agreement regarding payment, confidentiality, indemnification, limitations of liability, proprietary rights and such other provisions that by fair implication require performance beyond the term of this agreement must survive expiration or termination of this agreement until fully performed or otherwise are inapplicable. The UN Convention on Contracts for the International Sale of Goods does not apply.

11. Requests for Information and Waitlists, Applicability

As applicable, these Terms also apply to those End Users who request information about the Services, Company, or other relevant products and programs, and to those End Users who request to be placed on a waitlist for future participation in the Service or another Company-supported product or program.

12. Electronic Communication

By submitting an email or a telephone number to Company, End User agrees to receive emails, SMS messages, or other electronic communications from WeaveGrid and/or a representative of Company, at the email or telephone number the End User provides. SMS messages may be sent using an automatic telephone dialing system. Consent is not a condition for purchase or participation. For SMS messages, End Users may reply HELP for help, and STOP to cancel. Message and data rates may apply for SMS messages.

Company may send recurring SMS messages to remind End User to plug in End User's Device or alert End User of an upcoming optimized charge/discharge schedule. The Mobile Application may send push notifications for charging reminders, schedule alerts, etc. End User can disable push notifications via device settings. The number of messages End User receives per week may vary depending on End User's usage habits. Company may utilize short codes or long codes to communicate with End Users, depending on the situation. At any time, End User may visit the Service settings page and control the type and frequency of all SMS messages received.

If End User has any questions about End User's text plan or data plan, or if End User's telephone provider blocks SMS messages, it is best to contact End User's telephone service provider. Company is not liable for delayed or undelivered messages. For all questions about Company's SMS service, End User may send an email to support@weavegrid.com. Any questions, complaints, or claims with respect to the Mobile Application should be directed to: WeaveGrid, Inc., 375 Alabama St, Ste 325, 1 (888) 529-0579, support@weavegrid.com