This privacy policy discloses WeaveGrid’s information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information.
This privacy policy covers:
• Visitors of WeaveGrid’s Corporate Website,
• evPulse account holders (referred to as the “Weave Grid Account Services”),
• Authorized Users of WeaveGrid’s software and services, and• Job applicants and employees.
WeaveGrid updates its privacy policy when we change our policy or practices in a material way. We post our Privacy Policy notice on our corporate website with an effective date, and version number.
Personal Information (“PI”) and Personally Identifiable Information (“PII”) Voluntarily Provided by You
At each point we collect personal data, WeaveGrid discloses why we are collecting this data, and we request your consent to use your PI and PII for those disclosed purposes.
WeaveGrid maintains an audit record of what data was collected, when, where, for what purpose, and how we received your consent to use the data. You may have the right to know what personal information WeaveGrid has collected pertaining to you as an individual person or household member.
You may exercise this right to know what PI we have collected. Other rights, such as the right to revoke this consent, opting out of specific communications and/or services or features, requesting restrictions on processing the data, or deletion of some or all data, may also be exercised by emailing support@ev-pulse.com.
Automatically Collected Information
We may automatically collect the following types of information:
• Usage Information: We collect certain information automatically through your use of our Site, such as which pages on our Site you access, the frequency of access, information about transactions made on our Site, and what you click on while on our Site.
• Location Information: We may collect information about your actual location that may be determined from GPS and other sensors that may reveal information on nearby devices, Wi-Fi access points, and cell towers.
• Device Information: We may collect information about the device you are using, such as hardware model, operating system, application version number, browser, and IP addresses, telephone number, the unique device identifier assigned to that device, mobile carrier, operating system, and other device attributes.
Voluntarily Submitted Information
WeaveGrid needs some of your personal information.If you wish to utilize WeaveGrid Account Services (the “Services”), such as: (1) information about your electric vehicle (EV): Vehicle Identification Number (VIN), make, model and model year; (2) information about your driving: drive observation date and time, odometer reading, GPS coordinates (3) information from or about your vehicle charging: charging power level (kW), total charging energy (total electricity consumed in kWh for a contiguous session), battery state of charge, GPS coordinates of where the charging session occurred.
Categories of Information Sharing
WeaveGrid does not sell or rent your PI or PII information.
WeaveGrid may share information with Service Providers for the purposes of: (i) helping us perform Site functions and process your transactions; (ii) other legitimate business purposes as permitted by law. Information we share is subject to a confidentiality agreement or data processing agreement between WeaveGrid and the service provider.
WeaveGrid may share information Within Our Corporate Family which may include: (i) a parent company, subsidiaries, joint ventures, or other companies under common control with us; (ii) contemplated or actual merger, acquisition, consolidation, change of control, or sale of all or a portion of our assets or if we undergo bankruptcy or liquidation;
WeaveGrid may share information To Prevent Harm which may be necessary in order to detect, investigate, prevent, or take action against illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person.
WeaveGrid may share information For Legal Purposes which may be necessary in order to:
• respond to or comply with court or regulatory agency orders, legal proceedings, or legal process;
• to exercise our legal rights; • to defend against legal claims or demands;
• or to comply with the requirements of any applicable law.
WeaveGrid may share information With Your Consent for any purpose not explicitly stated within this Policy, on condition that WeaveGrid notifies you and obtains your consent before sharing your personal information for the stated purpose.
Aggregate Information
WeaveGrid collects and shares statistical or aggregated information about visitors to WeaveGrid’s Corporate Website and Authorized Users of “Weave Grid Account Services” with our electric utility clients.For example, when we calculate the percentage of users in a particular ZIP code that charge their Electric Vehicles in a particular neighborhood, that data is de-identified and aggregated.
WeaveGrid uses Cookies, and other tracking technologies to your activities on our websites and apps, primarily to track your preferences and use that information to improve our services.
The cookies and tracking technologies we use includes Google Analytics, which utilizes the data collected to track and examine the use of our Site and may share this data with other Google services.
The cookies and tracking technologies we use may be shared with third party vendors and business partners to deliver content to you based on your interests. You can change your browser settings on your personal computer or mobile device so that cookies are not stored. You may reject cookies in your browser(s) but doing so will not opt-out or unsubscribe you from any communications or information exchanges you have consented to receive.
We use the PI we collect in the following ways:
• To Provide Services: We use PI that we collect in order to provide any Services that you may request or in which you have enrolled. • Communicate: We use PI to communicate with you about the Websites, App or Services. We may also use your PI to send you updates or other communications regarding your account or to inform you of any changes to the Websites, App or Services, or to send you information, recommendations and promotions that we believe will be of interest to you.
• Specific Purposes: You may be asked to provide information for a specific purpose (other than those described in this Privacy Policy). We will only use that information for that purpose. • Customer Support: We may use your PI to provide you support or other services you request. For example, we may need certain information in order to provide technical support or answer questions about the Websites, App or Services.
• To Improve Our Services: We may use your PI for statistical analyses, generating surveys, and doing market research in order to improve the Service. We may use information collected on the Websites, App or Services to personalize your experience.
• Site Maintenance: We analyze how our users interact with the Websites and App in order to maintain and improve them. We also use information that we collect to diagnose any problems with the Websites, App or Services.
The security of your PI and PII is important to us. We maintain reasonable physical, technical, and administrative security measures to protect and limit access to your PI and PII.
Please exercise discretion in what information you send to us by email. If you have any questions or comments you would like to share with us in a confidential manner, please contact your WeaveGrid representative or email security@weavegrid.com.
WeaveGrid processes personal information according to the purpose for which it was collected or authorized. WeaveGrid takes reasonable steps to ensure that personal information is accurate, complete, current, and appropriate for its intended use.
You may have data privacy rights in the legal jurisdiction where you reside. WeaveGrid may be subject to complying with data privacy laws, and WeaveGrid may be exempt from the law, depending on which statutes are applicable to your legal residence. WeaveGrid will comply with all applicable law regarding personal privacy protections and have made our Privacy Policy and Privacy Practices align with Fair Information Practice Principles (FIPPs).
The eight Fair Information Practice Principles are:
• Collection Limitation Principle.
• Data Quality Principle.
• Purpose Specification Principle.
• Use Limitation Principle.
• Security Safeguards Principle.
• Openness Principle.
• Individual Participation Principle.
• Accountability Principle.
Under these best practice guidelines, WeaveGrid enables individual persons to:
• Receive disclosure of personal information about you that we have collected;
• Allow the individual to rectify, or amend the personal information about you that we have collected;
• Delete all personal information about you that we have collected when you discontinue using our websites or services.
These privacy rights may be exercised by emailing support@ev-pulse.com.
In cases of disputes about the way WeaveGrid uses your personal information, we encourage you to make reasonable efforts to resolve such disputes with WeaveGrid in good faith to reach a fair and equitable solution.
If you have questions or concerns about this Privacy Policy, please contact support@ev-pulse.com.
